Current Vacancies

We are currently recruiting for various roles, that you can see listed below.

We offer full and part time and flexible shifts. Please complete an application form and email to careers@guideposts.org.uk outlining your availability.

Community Mental Health Service Manager – Watford

Community Mental Health Service Manager

Salary: £28,000 – £30,000

Location: Watford (and surrounding area)

Hours: 37.5 hours per week   

An exciting opportunity has arisen to join our popular hub, Henry Smith House. If you are looking for a job that motivates you every day, this could be the opportunity for you. You will be part of a team which ensures that Henry Smith House is a rewarding place to be for our members.

Our Mental Health Service in Watford has been successfully supporting the community for over 25 years. The Henry Smith House service offers both building based and outreach services to individuals with Mental Health conditions in Watford and the surrounding areas.

At Henry Smith House we work with individuals who have a Mental Health diagnosis and other complex needs, we follow the ethos of the Recovery Model of Support by engaging with individuals in developing their skills to manage their own mental wellbeing and enabling them to achieve independence and move on.  

Purpose of the role:

The Community Mental Health Support Manager will work closely with our Hertfordshire Commissioning Partners (including HPFT, Colne House, CCG’s and GP’s) and the CEO, the Head of Community Operations and the Trustee/s responsible for mental health services, in the preview of the current clinical model of delivery and service development to meet the Key Performance Indicators (KPIs) of the current and any new Hertfordshire County Council commissioned contracts.

The Community Mental Health Support Manager role requires a high level of professionalism, strong leadership, and excellent organisational and management skills. You must be able to coordinate and oversee the provision of a range of community mental health support services in line with contractual KPIs. You will also need to have a good understanding of the range of clinical models preferred by the NHS and Commissioners.

Duties and responsibilities:

To manage the provision of the community mental health support services contracts and ensure that all KPIs are met by:

  • Capacity planning (rota planning of staff and volunteers for one to one and group support), and monitoring throughout cases
  • Ensuring that paid and volunteer staff adhere to the standards of mental health support practice and case management
  • Ensuring that staff/counsellors are inducted on the use of respective Patient Database systems and adhering to the electronic record keeping policy and information governance requirements
  • A proactive approach in project planning, delivering on targets, case management supervision and taking responsibility for understanding and disseminating service information related to target areas and the service’s key performance indicators
  • Ensuring that staff follow correct guidelines for managing client waiting lists and placing them in appropriate support
  • Recruiting and inducting all staff and volunteers in line with Guidepost’s policies and procedures and recruitment criteria
  • Organising and delivery of periodic training workshops for staff according to service needs and to promote team building as part of CPD requirements (continuous professional development)
  • Ensuring that the service is operating to full capacity in order to meet performance target levels as well as planning for and managing allocations/waiting lists
  • Work closely with the leadership team and contribute towards discussions around operational and clinical matters
  • Maintain excellent communication across all areas of activity to ensure a responsive and well-run provision

We are looking for someone who:

  • Has qualification of Level 5 in Mental Health or equivalent or BSc Psychology or equivalent
  • Experience of working in a mental health support setting, or delivering treatment to clients, liaising and consulting with Commissioners, CMHTs, CPNs, GPs and community providers
  • Experience of either managing or coordinating referrals and waiting lists
  • Experience of managing and supervising mental health support staff from different backgrounds
  • Experience of monitoring staff performance via case management; capacity management and monitoring staff recovery data
  • Experience of change management, service evaluation and service improvement
  • Experience in developing services to respond to Service User needs
  • Experience in managing and delivering to the expected performance targets
  • Excellence and experience in IT and diary management that support own and the service’s clinical resources

In return you will receive a competitive salary plus

  • Pension scheme:  Guideposts will contribute 6% of your salary when you contribute 3%.
  • EAP from Health Assured
  • Career Development & Training Opportunities
  • Annual leave: 23 days rising to a maximum of 28 days plus bank holidays

An enhanced DBS check is required for this role.  The cost will be met by Guideposts.

Find the full Job Description here.

Please forward the completed Application form to careers@guideposts.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Learning Disability Support Worker – Ware

Title:                   Learning Disability Support Worker

Salary:               £9.50/hour

Location:          Ware, Hertford and will involve supporting clients with Learning difficulties at the centre and in the community to engage in activities and opportunities

Hours:                2 positions available:

– 28 hours per week (working over 5 days Monday to Friday)

– 37.5 hours per week (Monday to Friday)

Guideposts exists to provide services to meet individual needs so that each person has the opportunity to fulfil their aspirations and maximise their potential. We seek to achieve excellence in our work and lead the way in researching, delivering and disseminating good practice.

Our Community Hub is located at the heart of the Ware community. We offer a wide range of day activities for adults and young people who have a learning disability, and can support them in pursuing hobbies and activities, and developing their life skills.

We are looking to recruit an enthusiastic and creative person to become part of our team to help us to deliver our exciting projects across East & North Hertfordshire.

Our services offer a range of support both 1:1, or small group work within our building-based services, or out in the local communities.

Purpose of the role:

To provide community services and opportunities to adults with Learning disabilities in groups and 1:1 support, using a person–centred approach.  

Duties and responsibilities:

  • Participate in the delivery and development of individually tailored programmes of activities directly linked to the support plans and agreed personal goals.
  • Organise and work directly with service users in our centre and other community settings, on a 1:1 or group basis, and to respond flexibly to the goals, needs, and wishes of the service users.
  • An effective signposting service that meets the needs of service users, carers and community members.
  • Working in partnership with other community-based services and service providers to ensure synergy across services.

We are looking for someone who:

  • Relevant experience, qualifications/training in working with adults with learning difficulties.
  • Experience of/ability to assess needs and develop individual plans to promote recovery.
  • Able to take a person-centred approach to all aspects of work
  • Take initiative and be enthusiastic
  • Able to handle difficult situations and challenging behaviour
  • Reliable and consistent
  • Good people and communication skills
  • Good listener

In return you will receive a competitive salary plus

  • Pension scheme:  Guideposts will contribute 6% of your salary when you contribute 3%.
  • EAP from Health Assured
  • Career Development & Training Opportunities
  • Annual leave: 23 days rising to a maximum of 28 days plus bank holidays

An enhanced DBS check is required for this role.  The cost will be met by Guideposts.

Find the full Job Description here.

Please forward the completed Application form to careers@guideposts.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Community Support Worker – Ware

Job Title: Community support worker

Salary: £9.50/hour + travel reimbursement

Basis: Permanent

Location: Guideposts are based at 3-5 Cross Street, Ware

The role will involve working with small groups of service users in East Herts/Broxbourne and supporting them to access a range of community facilities and activities.

Hours: 12 hours per week – 6hrs on Mondays, 6hrs on Tuesdays between 5-10PM (+planning/admin time on the same or different days)

Guideposts is a UK based charity working with people in local communities, to help them access the support, opportunities and skills they need to overcome social challenges, improve their wellbeing and change their lives.

An exciting opportunity has arisen to join our Friendship Scheme team as a Community Support Worker in Ware and surrounding areas.

You will provide direct support to small groups of adults with learning difficulties and enable them to access community leisure facilities and activities.

The Guideposts Friendship Scheme support adults with learning disabilities to meet new people and develop meaningful relationships through a wide range of services supporting adults with learning disabilities, including one-to-one befriending, regular social groups, art and exercise clubs, and occasional outings and events. The scheme currently operates in St Albans, Harpenden, Stevenage and North Hertfordshire.

Our successful Support Worker will:

  • Deliver all aspects of individuals support plans including personal care and manual handling where appropriate
  • Assessment of service users’ needs and accumulate and record knowledge of personal circumstances
  • Act as a key worker for individuals or a small number of service users and compile reports as appropriate including reporting the impact of services for individuals and the meeting of outcomes and goals

We are looking for someone, who is:

  • Able to take a person-centred approach to all aspects of work
  • Able to lone work and use own initiative
  • Able to handle difficult situations and challenging behaviour
  • Decisive and takes responsibility
  • Meticulous on paperwork
  • Respects boundaries
  • Reliable
  • Good people skills
  • Good listener
  • Presents professionally
  • Good team member
  • Willing to learn
  • Able and willing to work flexibly when required

In return you will receive:

  • Pension scheme:  Guideposts will contribute 6% of your salary when you contribute 3%.
  • Annual leave: 23 days pro rata rising to a maximum of 28 days plus bank holidays
  • EAP from Health Assured
  • Occupational sick pay scheme: 20 days full pay and 60 days half pay
  • Career Development & Training Opportunities

Please see the full Job Description here.

To apply for this post please email the Application form to careers@guideposts.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Bank Support Worker – Ware

JOB Title: Bank Support Workers

Salary: £9.50/hour

Location: North and East Hertfordshire

Hours: Flexible bank hours

We are looking to recruit enthusiastic and creative people to become part of our team to help us to deliver our exciting projects across East & North Hertfordshire.

Our services offer a range of support both 1:1, or small group work within our building based services, our virtual offering or out in the local communities.

Experience of working with and a positive attitude towards people with learning disabilities is essential.

We are looking for people who are able to work independently and proactively to ensure a safe and happy environment for the people who access our services.

Typically you will work one to one or with small groups of people who attend our projects. We work Monday to Friday with some evening social projects too.

You will be experienced at managing situations and behaviours that challenge, Experience of working with vulnerable people and/or children would be an advantage.

You will provide assistance with care and personal support in order to support the people we work with to attain their full potential, maximise options available and encourage choice, participation and motivation. 

About you: 

– To be compassionate, creative, and honest and love working with people. 
– To bring great positive energy. 
– To work well as part of a team. 
– You will need plenty of enthusiasm and passion for our work. 

The ideal applicant should be enthusiastic with excellent communication skills and have the ability to plan and deliver activities which provide a variety of experiences for the people who attend our services

We are looking for people who just have the passion and drive to make a difference.

You will need to follow health and safety regulations and work in accordance with all safeguarding procedures.

Car drivers with own vehicle are essential and an NVQ 2/3 would be an advantage.

Basic IT Skills are required, such as checking email and familiarization with eLearning and online databases where we record daily activities.

Completed Application forms should be returned to careers@guideposts.org.uk  

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Senior Support Worker – Oxfordshire

Job Title: Senior Support Worker

Salary: £19,890 per annum

Location: across all services in Oxfordshire

Hours: 37.5 hours per week

Guideposts exists to provide services to meet individual needs so that each person has the opportunity to fulfil their aspirations and maximise their potential. We seek to achieve excellence in our work and lead the way in researching, delivering and disseminating good practice.

Our services offer a range of social and skill-based activities for adults with learning disabilities, mobility impairments and other conditions. Alongside cooking, fitness, craft and music, gardening we also go on trips in the local area.

Purpose of the role:

To support the Operational Manager in the management of staff, volunteers and activities of the GLADS, Dig’N’Grow, the Albion, giving support to Team Leaders to ensure a high standard of service delivery.

Key duties and responsibilities:

  • Plan and directly deliver activities across of the services
  • Carry out assessments to establish suitability of the service for potential new service users
  • Review support plans or personal development plans with service users to ensure that activities are person-centred
  • Liaise with organisations and the local authority as appropriate to support the needs of individuals using the day services
  • Contribute to service development and growth
  • Contribute to evaluation of service performance
  • Take advantage of appropriate opportunities to promote and raise awareness of the services and increase attendance
  • Deputise for Operational Manager and Team Leaders when required to ensure adequate staff agency and volunteer service cover on a day-to-day basis
  • Support and develop staff and volunteers to maximise their strengths

We are looking for someone who:

  • Able to support a team and to work as part of a team
  • Able to efficiently plan and arrange services and activities with the team
  • Able to communicate effectively at all levels, with excellent verbal and written skills
  • Able to build and maintain productive internal and external relationships
  • Able to be assertive and patient in complex situations
  • Have experience working with adults who have learning disabilities
  • Have experience working in health or social care setting
  • Have full driving licence
  • Have NVQ Level 3 or equivalent qualification

In return you will receive a competitive salary plus

  • Pension scheme:  Guideposts will contribute 6% of your salary when you contribute 3%.
  • EAP from Health Assured
  • Career Development & Training Opportunities
  • Annual leave: 23 days rising to a maximum of 28 days plus bank holidays

An enhanced DBS check is required for this role.  The cost will be met by Guideposts.

Find the full Job Description here.

Please forward the completed Application form to careers@guideposts.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Support Worker – Chipping Norton

Job Title: Support Worker

Salary: £9.50

Location: Chipping Norton

Hours: 22.5 hours per week

Guideposts is a UK based charity working with people in local communities, to help them access the support, opportunities and skills they need to overcome social challenges, improve their wellbeing and change their lives.

An exciting opportunity has arisen to join our popular Albion services, where we offer a range of social and skill-based activities for adults with learning disabilities and related conditions in Chipping Norton.

Alongside activities to improve life skills and wellbeing, including cooking, fitness, craft and music, we also go on trips in the local area.

We are looking for creative, motivated and adaptable community focussed support workers to help us to deliver our exciting projects across West Oxfordshire.

You will need to:

  • Work as part of a small but dedicated team but also will be comfortable working using your own initiative
  • Have experience of working with people and/or children with a learning disability
  • Be enthusiastic
  • Have excellent communication skills and the ability to deliver activities which provide a variety of experiences for our members
  • Have basic IT Skills

Full training will be given in relation to the job requirements.

NVQ 2/3 or equivalent is desirable.

All posts are subject to interview, DBS check and pre-employment checks.

In return you will receive a competitive salary plus

  • Pension scheme:  Guideposts will contribute 6% of your salary when you contribute 3%.
  • EAP from Health Assured
  • Career Development & Training Opportunities
  • Annual leave: 23 days rising to a maximum of 28 days plus bank holidays

An enhanced DBS check is required for this role.  The cost will be met by Guideposts.

Find the full Job Description here.

For the full Job Description please visit our website: https://guideposts.org.uk/opportunities/

Please forward the completed Application form to careers@guideposts.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Hub Support Worker – Witney and/or Chipping Norton

Job Title: Hub Support Worker

Salary: £9.50

Location: Witney and/or Chipping Norton

Hours: 37.5 hours/week

Guideposts is a UK based charity working with people in local communities, to help them access the support, opportunities and skills they need to overcome social challenges, improve their wellbeing and change their lives.

An exciting opportunity has arisen to join our popular services in Witney, where we offer a range of social and skill-based activities for adults with learning disabilities and related conditions.

Alongside activities to improve life skills and wellbeing, including cooking, fitness, craft and music, gardening in our outdoor wellbeing centre, and we also go on trips in the local area.

We are looking for creative, motivated and adaptable community focussed support workers to help us to deliver our exciting projects across West Oxfordshire.

You will need to:

  • Work as part of a small but dedicated team but also will be comfortable working using your own initiative
  • Have experience of working with people and/or children with a learning disability
  • Be enthusiastic
  • Have excellent communication skills and the ability to deliver activities which provide a variety of experiences for our members
  • Have basic IT Skills

Full training will be given in relation to the job requirements.

NVQ 2/3 or equivalent is desirable.

All posts are subject to interview, DBS check and pre-employment checks.

In return you will receive:

  • Pension scheme:  Guideposts will contribute 6% of your salary when you contribute 3%.
  • Annual leave: 23 days pro rata rising to a maximum of 28 days plus bank holidays
  • EAP from Health Assured
  • Occupational sick pay scheme: 20 days full pay and 60 days half pay
  • Career Development & Training Opportunities

Please see the full Job Description here.

To apply for this post please email the Application form to careers@guideposts.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Hub Support Worker – Witney

Job Title: Hub Support Worker

Salary: £9.50

Location: Witney

Hours: 15 hours/week

Guideposts is a UK based charity working with people in local communities, to help them access the support, opportunities and skills they need to overcome social challenges, improve their wellbeing and change their lives.

An exciting opportunity has arisen to join our popular services in Witney, where we offer a range of social and skill-based activities for adults with learning disabilities and related conditions.

Alongside activities to improve life skills and wellbeing, including cooking, fitness, craft and music, gardening in our outdoor wellbeing centre, and we also go on trips in the local area.

We are looking for creative, motivated and adaptable community focussed support workers to help us to deliver our exciting projects across West Oxfordshire.

You will need to:

  • Work as part of a small but dedicated team but also will be comfortable working using your own initiative
  • Have experience of working with people and/or children with a learning disability
  • Be enthusiastic
  • Have excellent communication skills and the ability to deliver activities which provide a variety of experiences for our members
  • Have basic IT Skills

Full training will be given in relation to the job requirements.

NVQ 2/3 or equivalent is desirable.

All posts are subject to interview, DBS check and pre-employment checks.

In return you will receive:

  • Pension scheme:  Guideposts will contribute 6% of your salary when you contribute 3%.
  • Annual leave: 23 days pro rata rising to a maximum of 28 days plus bank holidays
  • EAP from Health Assured
  • Occupational sick pay scheme: 20 days full pay and 60 days half pay
  • Career Development & Training Opportunities

Please see the full Job Description here.

To apply for this post please email the Application form to careers@guideposts.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Bank Hub Support Worker – Witney

Job Title: Bank Hub Support Worker

Location: Witney

Hours of work: various hours and days on a bank /casual basis

Salary: £9.50/hour

We are looking for people who have the passion and drive to make a difference.

An exciting opportunity has arisen to join our popular GLADS Hub in Witney, where adults with learning disabilities meet together to have fun, be creative, learn new skills and get out and about in the local community.

We are looking for creative, motivated and adaptable community focussed support workers to help us to deliver our exciting projects across West Oxfordshire.

You will work as part of a small but dedicated team but also comfortable working using your own initiative.

Experience of working with people and/or children with a learning disability is essential. 

The ideal applicant should be enthusiastic with excellent communication skills and have the ability to deliver activities which provide a variety of experiences for our members.

Full training will be given in relation to the job requirements.

NVQ 2/3 or equivalent is desirable.

All posts are subject to interview, DBS (CRB) check and pre-employment checks.

See the full Job Description here!

To apply for this post please complete an application form and forward it to careers@guideposts.org.uk  

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We are proud to share that we are disability confident committed employer!

We take the safety and wellbeing of our staff very seriously and have put measures in place to minimise the risks to you and your family during this time, including robust guidance and procedures, PPE, staff vaccinations and track and trace. If you would like to find out more about our Covid-19 safety precautions please do not hesitate to email our HR manager or call 07595 116241.

Working with Guideposts Trust

Guideposts is committed to seeking excellence in its practice and services. We know that our staff and volunteers are the most important resource in achieving this. By investing in your professional development as staff, we hope to enable you to undertake your role with confidence and to high standards of professionalism, respect and sensitivity, fulfill personal development goals, increase your job satisfaction and contribute to the achievement of Guideposts Trust’s strategic objectives.

We support staff to develop their skills in a range of ways:

  • Formal training
  • On-the-job training
  • Shadowing
  • Coaching
  • E-learning
  • Qualifications

New staff are supported to achieve the Care Certificate, the standard for Health and Social Care Workers.

We recognise the importance of the role of leaders and managers in supporting and enabling staff and projects effectively to meet their goals. That’s why we’ve put in place standards and expectations of leaders and managers at Guideposts in our Leadership and Management Framework.

This is an exciting time to the join the Guideposts Community following our  West Oxfordshire Business Awards – WOBA Charity Award win!

Volunteering Opportunities

Without our team of volunteers much of our work would not be possible. We offer a range of fun volunteering opportunities for you to get involved with, which you can look at here:

Whether you are looking to learn new skills, build on your current experience, meet new friends or boost your confidence. Your support no matter how small will make a big difference to those we support at Guideposts.

All volunteers will be given the right training and on-going support to make sure you feel confident in your role. And once you have joined you might find there are more opportunities for you to get involved at Guideposts if you would like to.


I absolutely loved it. Both staff and the clients are all lovely. They all made me feel so welcome. I can’t wait to come back. 

Emily, 16, Stroud College Work Experience Student.

What do Staff and Volunteers Say?

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