Coronavirus Information

17 March 2020

At Guideposts we work to combat isolation and anxiety, and improve mental health and wellbeing. Now more than ever these services are vital. While we are operating a little differently, we want to reassure you that we are still very much here for you.

Service changes

Guideposts has paused physical group services on the advice of the government to help minimise the spread of COVID-19 and protect our vulnerable service users.

However we are still open for business and will be here to support you with your mental health and wellbeing in an ever changing and difficult environment.

We are keeping in contact with those who would usually join us in person at our services. We’re sending out activity packs (mostly Easter themed), recipes and advice on exercising at home, as well as calling, writing and typing.

When we are able to restart physical gatherings, we will be in touch to let you know. in the meantime you can contact using the details below.

Please be vigilant and follow government guidelines. You can check your symptoms and NHS guidance on the NHS 111 website.

COVID support

We’re running a helpline service, to support those who are worried about isolation or don’t know where to get the support that they need.

You can call us for support on 0800 048 7035. Lines are open 9:00am-5:00pm Monday-Friday.

Or find hundreds of resources to help you stay connected with activities and people you love on our web page.

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Guideposts is a charity and everything we do is kindly funding by the generous Guideposts community. We are determined to be there for those who need us most during the COVIS-19 crisis. But we cannot do it alone.

£5 covers the cost of one phone call our helpline, enabling a vulnerable person to access vital support and advice during self-isolation. Will you support our emergency response to the COVID-19 crisis with a donation today?

Thank you.

Get in touch with the Guidepost team

Our staff are working from home were possible which means there may not always be someone available to take your call right away. Either leave a message, drop us an email at or try one of our local teams on the numbers below.

Contact our local teams


6 London Road

01453 767 888
07894 256 222


St James Court
285 Barton St
GL1 4JE 

01452 529 697


3 Cross St
SG12 7AH 

01920 484 946


3-5 Estcourt Rd
WD17 2PT  

01923 223 554