Opportunities - Guideposts Trust

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Opportunities

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Current Vacancies

We are currently recruiting for various roles, that you can see listed below.

We offer full and part time and flexible shifts. Please complete an application form and email to careers@guideposts.org.uk outlining your availability.

Gloucestershire

Connect Services Assistant Coordinator

Job Title: Connect Services Assistant Coordinator

Salary: £12.09/hour

Reporting to: Connect Services Coordinator

Responsible for: staff

Location: Stroud Community Hub with travel required across Gloucestershire

Hours:  22.5 hours per week

Guideposts exist to provide services to meet individual needs so that each person has the opportunity to fulfil their aspirations and maximise their potential. We seek to achieve excellence in our work and lead the way in researching, delivering and disseminating good practice.

Purpose

The Connect at Home Befriender Service provides a friendly and positive presence within individuals homes or while accompanying them in their local community.    Our Connect groups are free community groups, with specialist support for people with dementia and their carers.

  • Provide direct operational support to the Connect Services Coordinator in the effective running of the service.
  • Leading by good example, give clear direction and support to the staff.

Our successful Connect Services Assistant Coordinator will:

  • Promote the service within the local community and beyond to potential new service users, their supporters, and other stakeholders.
  • Have a clear overview of relationships with all individuals who we support.
  • Communicate regularly with individuals that we support and their families and social workers.
  • Stand in for the coordinator in team meetings from time to time.
  • Acts with professionalism and discretion where appropriate in communication with all staff and clients and encourages others to do so.

We are looking for someone, who is:

  • Knowledgeable and experienced
  • Good communicator at all levels.
  • Able to handle difficult situations
  • Takes initiative and is enthusiastic
  • Problem solver
  • Able to give and take constructive criticism.
  • Good line management skills.
  • Good IT skills, proficient in Excel.

Please find the full Job Description here.

Completed Application Forms should be forwarded to careers@guideposts.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Bank Community Hub Support Worker

Job Title: Bank Community Hub Support Worker

Salary: £10.42/hour

Basis: Casual/Bank

Location: Stroud Community Hub

Hours: Various hours Monday to Friday between 9-16

Guideposts is a UK based charity working with people in local communities, to help them access the support, opportunities, and skills they need to overcome social challenges, improve their wellbeing and change their lives.

An exciting opportunity has arisen to join our team at our Stroud Community Hub. If you are a friendly people person looking for a job that’s taps into your energy and motivation to help people to be their happiest, and help them achieve their goals, this could be the opportunity you are looking for.

Purpose

Participate in the delivery of programmes of activities which are linked to Hub members support plans and personal goals.  

Our successful Bank Community Hub Support Worker will:

  • Deliver all aspects of the support plan.  
  • Promote independence, personal development and achievement of goals. 
  • Communicate effectively with service users, their family or support networks. 
  • Communicate effectively with colleagues and the Guideposts team. 
  • Liaise with other professionals (e.g., health service, social workers) 
  • Report any safeguarding/other concerns to the relevant people. 
  • Follow cash handling and health & safety procedures. 
  • Participate in food preparation. 
  • Attend training opportunities as appropriate to keep up to date with best practice.

We are looking for someone, who is:

  • Able to take a person-centred approach to all aspects of work.
  • Takes initiative and is enthusiastic.
  • A good level of accuracy when completing paperwork.
  • Able and willing to work flexibly.
  • Reliable.
  • Good people skills.
  • Good listener.
  • Participative team member.
  • Willingness to learn.

Please find the full Job Description here.

Completed Application Forms should be forwarded to careers@guideposts.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Befriender – Gloucestershire

Job Title: Befriender

Salary: £10.42/hour

Basis: Casual/Bank

Location:

  • Stroud & Stonehouse
  • Cheltenham
  • Gloucester
  • Wotton, Saul, Berkeley
  • Cirencester & Tetbury
  • Tewkesbury

Hours: Various hours Monday to Friday between 9AM-5PM

Guideposts is a UK based charity working with people in local communities, to help them access the support, opportunities, and skills they need to overcome social challenges, improve their wellbeing and change their lives.

An exciting opportunity has arisen to join our Befriending for Wellbeing team as a Befriender in Gloucestershire.

Befriending for Wellbeing aims to bring service users help at home or locally with the little things in life, that make a big difference. You will be offering companionship, conversation and laughs as well as friendly and positive presence, plan activities with individuals which meet their needs or assist them to achieve their goals or aspirations.  

Our successful Befriender will:

  • Build on initial assessments and action plans to agree and plan activities with individuals
  • Use your community knowledge or research appropriate resources or activities to effectively meet individual’s needs, goals or aspirations
  • Provide companionship whilst being mindful of professional boundaries
  • In liaison with the Befriending for Wellbeing Coordinator, refer or signpost individuals to other professionals, organisations or services as appropriate 

We are looking for someone, who is:

  • Experienced in working with people with Dementia or Learning Disability
  • A friendly nature and enjoy being a people person
  • An inclusive attitude to people of all ages and backgrounds
  • Good listening and communication skills 
  • Ability to take the initiative and be confident in a 1:1 role with individuals
  • Flexible availability or ability to commit to 2 hours minimum every week 
  • A person-centred approach with those you befriend
  • Full driving licence and own transport

Please find the full Job Description here.

Completed Application Forms should be forwarded to careers@guideposts.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Hertfordshire

Bank Support Worker – Ware

Job Title: Bank Support Workers

Salary: £10.42/hour

Location: North and East Hertfordshire

Hours: Flexible bank hours

We are looking to recruit enthusiastic and creative people to become part of our team to help us to deliver our exciting projects across East & North Hertfordshire.

Our services offer a range of support both 1:1, or small group work within our building based services, our virtual offering or out in the local communities.

Experience of working with and a positive attitude towards people with learning disabilities is essential.

We are looking for people who are able to work independently and proactively to ensure a safe and happy environment for the people who access our services.

Typically you will work one to one or with small groups of people who attend our projects. We work Monday to Friday with some evening social projects too.

You will be experienced at managing situations and behaviours that challenge, Experience of working with vulnerable people and/or children would be an advantage.

You will provide assistance with care and personal support in order to support the people we work with to attain their full potential, maximise options available and encourage choice, participation and motivation. 

About you: 

– To be compassionate, creative, and honest and love working with people. 
– To bring great positive energy. 
– To work well as part of a team. 
– You will need plenty of enthusiasm and passion for our work. 

The ideal applicant should be enthusiastic with excellent communication skills and have the ability to plan and deliver activities which provide a variety of experiences for the people who attend our services

We are looking for people who just have the passion and drive to make a difference.

You will need to follow health and safety regulations and work in accordance with all safeguarding procedures.

Car drivers with own vehicle are essential and an NVQ 2/3 would be an advantage.

Basic IT Skills are required, such as checking email and familiarization with eLearning and online databases where we record daily activities.

Completed Application forms should be returned to careers@guideposts.org.uk  

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Co-Ordinator Connect at Home

Job Title:                         Connect at Home Service Co-Ordinator

Salary:                              £23,400

Location:                         Ware (with some remote working and travel across the county)

Hours:                              Up to 37.5 hours per week

An exciting opportunity has arisen to join our Hertfordshire team as Connect at Home Service Coordinator. If you are looking for a job that’s taps into your energy and motivates you every day, this could be the opportunity you are looking for.

You will coordinate our Connect at Home Befriending service.

Connect at Home aims to bring clients help at home or locally with the little things in life that make a big difference, by offering companionship, conversation and laughs.

Our successful Coordinator will:

  • Take responsibility for making day to day decisions on operational matters, ensuring the effective running of the service.
  • Promote the service within the local community and beyond to potential new service users, their supporters and other stakeholders.
  • Carry out regular communications with carers/families/stakeholders to keep informed of service updates.
  • Lead on processing new referrals to the service.
  • Lead team meetings and undertake staff and volunteer supervision.
  • Compile staff rotas and coordinate visits and efficient use of time and travel.
  • Supervise, appraise and develop staff.
  • Manage finances and ensure financial procedures are adhered to.
  • Monitor and update (where necessary) service-related records (client records and contact details, IPs, meeting notes etc.)

We are looking for someone who:

  • Knowledgeable and experienced (NVQ Level 3 or equivalent) and be willing to work towards Level 5 Qualification.
  • Good communicator at all levels
  • Able to handle difficult situations
  • Takes initiative and is enthusiastic
  • Basic financial and budgeting skills
  • Excellent interpersonal skills
  • Can multi-task and be proactive
  • Experience of leading and managing teams
  • Problem solver
  • Able to interpret information and draw conclusions

In return you will receive a competitive salary plus

  • Pension scheme:  Guideposts will contribute 6% of your salary when you contribute 3%.
  • EAP from Health Assured
  • Career Development & Training Opportunities
  • Annual leave: 23 days rising to a maximum of 28 days plus bank holidays

Please refer to the job description for more information. You can find it here!

Please demonstrate in your application how you meet the responsibilities and key competencies of the role.

Completed application forms should be returned to careers@guideposts.org.uk  

Please visit our website www.guideposts.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Oxfordshire

Dig n Grow Team Leader – Outdoor Wellbeing Hub – Witney

Job Title: Dig n Grow Team Leader – Outdoor Wellbeing Hub – Immediate Start

Salary: £23,400 per annum

Location: Witney – Dig n Grow

Hours: Full time

Guideposts is a UK based charity working with people in local communities, to help them access the support, opportunities and skills they need to overcome social challenges, improve their wellbeing and change their lives.

An exciting opportunity has arisen to join our popular Outdoor Wellbeing Centre in Witney, where we offer a range of social and skill-based activities for adults with learning disabilities and related conditions.

This is an exciting opportunity for someone looking to develop their career, to provide direct operational support to the Manager in the effective running of the Oxfordshire based services.

Leading by good example, you will give clear direction and support to the team members and volunteers. You will be responsible for making day to day decisions on operational and client matters, whilst communicating with the individuals that we support and their families/carers; this will also involve processing new referrals as necessary.

Alongside this you will play a key role in the development of the outdoor wellbeing hub offering to the local community and working in partnership with our corporate sponsor and other local organisations.

PURPOSE OF ROLE

Manage the day to day running of the horticultural gardening and wellbeing service, providing high quality and person-centred support to enable individuals to pursue gardening and wellbeing-based activities in a safe environment.

KEY ACCOUNTABILITIES

  • Have a clear overview of the needs of all individuals supported by the service
  • Assess suitability of new referrals and integrate into the project where appropriate
  • Take overall responsibility for Health and Safety of all service users and staff across the site including maintenance of equipment
  • Promote the service internally and externally
  • Budget responsibility for the project
  • Supervise, appraise and develop staff and volunteer team

RESPONSIBILITIES

Service user and staff

  • Plan and co-ordinate suitable activities according to seasons, service users’ interest and abilities, and ensure staffing levels are correct for service users’ needs
  • Deliver high quality and person-centred care to service users, leading by example
  • Arrange and lead team meetings
  • Work with the wider leadership team to see that Health and Safety requirements are met within the project, updating risk assessments on service users, use of equipment and all activities as required
  • Maintain service user records updating with activities undertaken and any outcomes. Ensure accurate and timely records are kept of attendance at the project. (eg Civi)
  • Maintain staff team records
  • Promote positive and effective communication within the team
  • Liaise with carers, families and other health professionals as required
  • Contribute to service development and growth by developing partnerships within the community
  • Assist with new staff and volunteer recruitment

Gardening

  • Plan the seasonal growth and development of plants, seeds and vegetables across the site

KEY COMPETENCIES

  • Knowledgeable and experienced in gardening/horticulture
  • Experience of working with to adults with additional needs
  • Good communicator at all levels
  • Able to handle challenging situations
  • Takes initiative and is enthusiastic
  • A good problem solver
  • Able to interpret information and draw conclusions
  • Good line management skills
  • Basic financial and budgeting skills
  • Excellent interpersonal skills

All posts are subject to interview, DBS check and pre-employment checks.

In return you will receive:

WE DO NOT OFFER SPONSORSHIP!

  • Pension scheme:  Guideposts will contribute 6% of your salary when you contribute 3%.
  • Annual leave: 23 days pro rata rising to a maximum of 28 days plus bank holidays
  • EAP from Health Assured
  • Occupational sick pay scheme: 20 days full pay and 60 days half pay
  • Career Development & Training Opportunities

Please see the full Job Description here.

We will only review completed application forms!

To apply for this post please email the Application form to careers@guideposts.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Hub Support Worker – Witney (Dig n Grow)

Job Title: Support Worker – Immediate Start

Salary: £11.44ph

Location: Witney – Dig n Grow

Hours: Full time and Part time Opportunities

Guideposts is a UK based charity working with people in local communities, to help them access the support, opportunities and skills they need to overcome social challenges, improve their wellbeing and change their lives.

An exciting opportunity has arisen to join our popular Outdoor Wellbeing Centre in Witney, where we offer a range of social and skill-based activities for adults with learning disabilities and related conditions.

Alongside activities to improve life skills and wellbeing, including cooking, fitness, craft and music, gardening in our outdoor wellbeing center, and we also go on trips in the local area.

We are looking for creative, motivated and adaptable community focused support workers to help us to deliver our exciting projects across West Oxfordshire.

You will need to:

  • Work as part of a small but dedicated team but also will be comfortable working using your own initiative
  • Have experience of working with people and/or children with a learning disability
  • Be enthusiastic
  • Have excellent communication skills and the ability to deliver activities which provide a variety of experiences for our members
  • Have basic IT Skills

Full training will be given in relation to the job requirements.

NVQ 2/3 or equivalent is desirable.

All posts are subject to interview, DBS check and pre-employment checks.

In return you will receive:

  • Pension scheme:  Guideposts will contribute 6% of your salary when you contribute 3%.
  • Annual leave: 23 days pro rata rising to a maximum of 28 days plus bank holidays
  • EAP from Health Assured
  • Occupational sick pay scheme: 20 days full pay and 60 days half pay
  • Career Development & Training Opportunities

Please see the full Job Description here.

To apply for this post please email the Application form to careers@guideposts.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Coach Practitioner (Group Facilitation) – Complex Emotional Needs

Job Title: Coach Practitioner (Group Facilitation) – CEN

Salary: £16.64 per hour

Location: Gloucestershire – Remote

Hours: 22.5 – 30 hours per week

Guideposts provides a range of services designed to meet individual needs, so that each person is given an opportunity to fulfil their aspirations and maximise their potential. We seek to achieve excellence in our work and lead the way in delivering and disseminating good practice.

Complex Emotional Needs Coaching

Complex Emotional Needs (CEN) is an umbrella term that captures a broad group of clients, who may have received a diagnosis of ‘Personality Disorder’ when using mental health services or have comparable needs.

According to national statistics:

  • 5% of people in the UK have a personality disorder.
  • 30-40% of people accessing secondary mental health services have a personality disorder.
  • 40-50% of people in inpatient services will have a personality disorder.

Many people living with a personality disorder report traumatic personal histories and may demonstrate pervasive patterns of instability in emotion and behaviour regulation. In addition, individuals may experience identity confusion, episodes of dissociation, conflict in interpersonal relationships, self-injurious behaviours and suicidal thoughts. Research suggests that one in 10 people living with a personality disorder will go on to complete suicide.

PURPOSE OF ROLE

Relational Practice is the central overarching theme of the Guideposts CEN Coaching service. This approach involves support delivered in a non-stigmatising, individualised, compassionate, and trauma-informed manner. It involves support that is planned collaboratively with clients to ensure their multiple needs are addressed in a flexible, holistic, and consistent way which accounts for the long-term and fluctuating nature of their condition.

Central and foundational elements of the service include:

  • Consistency.
  • Inclusivity.
  • Person centred.
  • Timely and available long term and in times of crisis
  • Flexibility.
  • Collaborative across services and sectors.
  • Evidence based. 
  • Acknowledging complexity.

Key features of support provided by the service include:

  • Non-stigmatising
  • Individualised
  • Compassionate
  • Holistic
  • Trauma-informed
  • Integrative therapeutic approaches
  • Consistent therapeutic alliance
  • Long-term approach
  • Intersectional

The service is underpinned by:

  • Relational practice
  • Staff training and ongoing supervision
  • Coproduction and co-design

Access to effective coaching interventions

You will:

  • Deliver psychologically informed group and one-to-one coaching-based interventions to clients over the telephone and via videoconferencing.
  • Facilitate online group sessions and workshops.
  • Provide a safe space for the client to express strong emotions, distress, and anxieties.
  • Work together with other CEN Coach Practitioners to ensure that groups are fit for purpose and meet the needs of the clients.
  • Be responsible for the delivery of a broad range of interventions within the limits of professional competence, skills, and experience. 
  • Employ a broad theoretical knowledge base to analyse and interpret complex information and design coaching-based strategies tailored to individual need.
  • Manage client crisis alongside other relevant interventions and support as needed.
  • Use a variety of techniques to help clients cope with trauma.
  • Enable clients to understand how trauma has affected their lives and relationships and work with them to develop healthy coping mechanisms.
  • Keep records of client progress and update coaching plans as needed.
  • Refer/signpost clients to community resources as needed.
  • Advocate for clients within the various health and social care systems as needed.
  • Be responsible for developing working relationships with relevant stake holders, partners, statutory, voluntary and community groups and organisations.
  • Be responsible for proposing innovative responses to identified needs within the service and developing these in consultation with senior colleagues.
  • Receive regular supervision in accordance with good practice guidelines.
  • Maintain confidentiality and respect the individual needs of the client members.
  • Adhere to record keeping policy and information governance requirements.
  • Complete all necessary administration, including reviewing client referrals, completing outcome measures and client feedback.

KEY COMPETENCIES

Coach qualities required to provide best practice include:

  • Empathy
  • Compassion
  • Knowledge
  • Skills
  • Authenticity
  • Flexibility
  • Communication
  • Collaboration
  • Notify the service manager of Leave/Sickness/Pay administration.

All posts are subject to interview, DBS check and pre-employment checks.

In return you will receive:

  • Pension scheme:  Guideposts will contribute 6% of your salary when you contribute 3%.
  • Annual leave: 23 days pro rata rising to a maximum of 28 days plus bank holidays
  • EAP from Health Assured
  • Occupational sick pay scheme: 20 days full pay and 60 days half pay
  • Career Development & Training Opportunities

Please see the full Job Description here.

To apply for this post please email the Application form to careers@guideposts.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Hub Support Worker – Witney

Job Title: Hub Support Worker – Immediate Start

Salary: £11.44ph

Location: Witney – GLADS

Hours: Full time and Part time Opportunities

Guideposts is a UK based charity working with people in local communities, to help them access the support, opportunities and skills they need to overcome social challenges, improve their wellbeing and change their lives.

An exciting opportunity has arisen to join our popular services in Witney, where we offer a range of social and skill-based activities for adults with learning disabilities and related conditions.

Alongside activities to improve life skills and wellbeing, including cooking, fitness, craft and music, gardening in our outdoor wellbeing center, and we also go on trips in the local area.

We are looking for creative, motivated and adaptable community focused support workers to help us to deliver our exciting projects across West Oxfordshire.

You will need to:

  • Work as part of a small but dedicated team but also will be comfortable working using your own initiative
  • Have experience of working with people and/or children with a learning disability
  • Be enthusiastic
  • Have excellent communication skills and the ability to deliver activities which provide a variety of experiences for our members
  • Have basic IT Skills

Full training will be given in relation to the job requirements.

NVQ 2/3 or equivalent is desirable.

All posts are subject to interview, DBS check and pre-employment checks.

In return you will receive:

  • Pension scheme:  Guideposts will contribute 6% of your salary when you contribute 3%.
  • Annual leave: 23 days pro rata rising to a maximum of 28 days plus bank holidays
  • EAP from Health Assured
  • Occupational sick pay scheme: 20 days full pay and 60 days half pay
  • Career Development & Training Opportunities

Please see the full Job Description here.

To apply for this post please email the Application form to careers@guideposts.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Hub Support Worker – Chipping Norton

Job Title: Hub Support Worker

Salary: £11.44ph

Location: Albion – Chipping Norton

Hours: 37.5 hours/week

Guideposts is a UK based charity working with people in local communities, to help them access the support, opportunities and skills they need to overcome social challenges, improve their wellbeing and change their lives.

An exciting opportunity has arisen to join our popular services in Chipping Norton, where we offer a range of social and skill-based activities for adults with learning disabilities and related conditions.

Alongside activities to improve life skills and wellbeing, including cooking, fitness, craft and music, gardening in our outdoor wellbeing centre, and we also go on trips in the local area.

We are looking for creative, motivated and adaptable community focused support workers to help us to deliver our exciting projects within our hub in Chipping Norton.

You will need to:

  • Work as part of a small but dedicated team but also will be comfortable working using your own initiative
  • Have experience of working with people and/or children with a learning disability
  • Be enthusiastic
  • Have excellent communication skills and the ability to deliver activities which provide a variety of experiences for our members
  • Have basic IT Skills

Full training will be given in relation to the job requirements.

NVQ 2/3 or equivalent is desirable.

All posts are subject to interview, DBS check and pre-employment checks.

In return you will receive:

  • Pension scheme:  Guideposts will contribute 6% of your salary when you contribute 3%.
  • Annual leave: 23 days pro rata rising to a maximum of 28 days plus bank holidays
  • EAP from Health Assured
  • Occupational sick pay scheme: 20 days full pay and 60 days half pay
  • Career Development & Training Opportunities

Please see the full Job Description here.

To apply for this post please email the Application form to careers@guideposts.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Bank Hub Support Worker – Witney

Job Title: Support Worker – Bank

Location: Witney

Hours of work: various hours and days on a bank /casual basis

Salary: £10.42/hour

We are looking for people who have the passion and drive to make a difference.

An exciting opportunity has arisen to join our popular GLADS Hub in Witney, where adults with learning disabilities meet together to have fun, be creative, learn new skills and get out and about in the local community.

We are looking for creative, motivated and adaptable community focussed support workers to help us to deliver our exciting projects across West Oxfordshire.

You will work as part of a small but dedicated team but also comfortable working using your own initiative.

Experience of working with people and/or children with a learning disability is essential. 

The ideal applicant should be enthusiastic with excellent communication skills and have the ability to deliver activities which provide a variety of experiences for our members.

Full training will be given in relation to the job requirements.

NVQ 2/3 or equivalent is desirable.

All posts are subject to interview, DBS (CRB) check and pre-employment checks.

See the full Job Description here!

To apply for this post please complete an application form and forward it to careers@guideposts.org.uk  

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Bank Hub Support Worker – Chipping Norton

Job Title: Support Worker – Bank

Location: Chipping Norton

Hours of work: various hours and days on a bank /casual basis

Salary: £10.42/hour

We are looking for people who have the passion and drive to make a difference.

An exciting opportunity has arisen to join our Hub in Chipping Norton, where adults with learning disabilities meet together to have fun, be creative, learn new skills and get out and about in the local community.

We are looking for creative, motivated and adaptable community focussed support workers to help us to deliver our exciting projects across West Oxfordshire.

You will work as part of a small but dedicated team but also comfortable working using your own initiative.

Experience of working with people and/or children with a learning disability is essential. 

The ideal applicant should be enthusiastic with excellent communication skills and have the ability to deliver activities which provide a variety of experiences for our members.

Full training will be given in relation to the job requirements.

NVQ 2/3 or equivalent is desirable.

All posts are subject to interview, DBS (CRB) check and pre-employment checks.

See the full Job Description here!

To apply for this post please complete an application form and forward it to careers@guideposts.org.uk  

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Connect Services Co-Ordinator

Job Title: Connect Services Co-Ordinator

Location: Oxfordshire (with travel across the county)  

Reporting to: Community Opportunities Manager

Responsible for: Staff and volunteer team (May include staff/ volunteers/external contractors)

Hours of Work: 22.5 hrs per week with the possibility of additional bank hours as / when required.  

Salary: £12/ hour

Guideposts exist to provide services to meet individual needs so that each person has the opportunity to fulfil their aspirations and maximise their potential. We seek to achieve excellence in our work and lead the way in researching, delivering and disseminating good practice.

Purpose

  • Provide direct operational support to the Community Opportunities Manager in the effective running of the service.
  • Take the lead in developing this as a new service in Oxfordshire.
  • Leading by good example, give clear direction and support to the staff and volunteers.

 Our successful Senior Support Worker will:

  • Take responsibility for making day to day decisions on operational matters, ensuring the effective running of the service.
  • Promote the service within the local community and across Oxfordshire to potential new service users, their supporters and other stakeholders.
  • Have a clear overview of relationships with all individuals who we support.
  • Handle complaints to the service, including monitoring and escalating where appropriate.
  • Communicate regularly with individuals that we support and their families and social workers.
  • Promote the service internally and externally.
  • Lead on processing new referrals to the service.
  • Lead team meetings and undertake staff and volunteer supervision.
  • Assist in recruitment and induction of staff and volunteers.
  • Be responsible for Health and safety within the team/location.
  • Report on quality and regulatory monitoring requirements.
  • Acts with professionalism and discretion where appropriate in communication with all staff and clients and encourages others to do so.
  • Assist in service development within the county and work with colleagues across other counties.
  • Compile staff rotas and coordinate visits and efficient use of time and travel.
  • Administer client attendance and invoicing.
  • Carry out risk assessments on service users and staff as relevant.
  • Supervise, appraise and develop staff.
  • Leave/Sickness/Payroll administration.
  • Manage finances and ensure financial procedures are adhered to.
  • Responsible for planning and overseeing staff travel arrangements in and from visits.
  • Carry out regular communications with carers/families/stakeholders to keep informed of service updates.
  • Monitor and update (where necessary) service-related records (client records and contact details, meeting notes etc.)
  • Ensures equal treatment of all staff and clients, monitoring, recording and reporting, where necessary, any concerns.
  • Provide initial and interim face to face provision of the service to clients as the service develops.

We are looking for someone, who is:

  • Knowledgeable and experienced
  • Good communicator at all levels
  • Able to handle difficult situations
  • Takes initiative and is enthusiastic
  • Problem solver and self-starter
  • Able to work on own and in a team
  • Able to interpret information and draw conclusions
  • Able to give and take constructive criticism
  • Good line management skills
  • Basic financial and budgeting skills
  • Excellent interpersonal skills

See the full Job Description here!

To apply for this post please complete an application form and forward it to careers@guideposts.org.uk  

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We are proud to share that we are disability confident committed employer!

We take the safety and wellbeing of our staff very seriously and have put measures in place to minimise the risks to you and your family during this time, including robust guidance and procedures, PPE, staff vaccinations and track and trace. If you would like to find out more about our Covid-19 safety precautions please do not hesitate to email our HR Manager.

Working with Guideposts Trust

Guideposts is committed to seeking excellence in its practice and services. We know that our staff and volunteers are the most important resource in achieving this. By investing in your professional development as staff, we hope to enable you to undertake your role with confidence and to high standards of professionalism, respect and sensitivity, fulfill personal development goals, increase your job satisfaction and contribute to the achievement of Guideposts Trust’s strategic objectives.

We support staff to develop their skills in a range of ways:

  • Formal training
  • On-the-job training
  • Shadowing
  • Coaching
  • E-learning
  • Qualifications

New staff are supported to achieve the Care Certificate, the standard for Health and Social Care Workers.

We recognise the importance of the role of leaders and managers in supporting and enabling staff and projects effectively to meet their goals. That’s why we’ve put in place standards and expectations of leaders and managers at Guideposts in our Leadership and Management Framework.

This is an exciting time to the join the Guideposts Community. We look forward to welcoming you.

Volunteering Opportunities

Without our team of volunteers much of our work would not be possible. We offer a range of fun and rewarding volunteering opportunities for you to get involved with: whether you are looking to learn new skills, build on your current experience, meet new friends or boost your confidence.

Your support no matter how small will make a big difference to those we support at Guideposts.

All volunteers will be given the right training and on-going support to make sure you feel confident in your role. And once you have joined you might find there are more opportunities for you to get involved at Guideposts if you would like to.

Join our board of Trustees

Our trustees form the governing body responsible for steering the overall direction and strategy of our charity. They ensure we remain focused on our charitable objectives – supporting people with learning disabilities, dementia and mental health conditions to live the most independent and fulfilling lives possible. As a trustee, you will leverage your skills and experience to provide oversight across all areas of our work, from shaping key policies to monitoring our care services.

What do Staff and Volunteers Say?

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Follow Maria's journey as she gains confidence, finds happiness in making a difference, and takes on new challenges ...

Join the Guideposts community 

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